Accessible toilet facilities are available on the ground floor which include an area for baby-changing.
Children are very welcome. There are a number of child-friendly activities in the museum including dressing up, quizzes and trails.
There are many events throughout the year that are family orientated. Keep up to date with out what's on page to view all upcoming events.
There is a gift shop on site offering Moyse's Hall souvenirs, replica pottery, children's games and more.
The museum is wheelchair accessible has lifts to all floors.
There is seating for visitors throughout the museum.
There is no on site parking, however, there are public car parks available within the town and in close walking distance.